These should be only washed with like colors. You can certainly machine wash the garments in warm water that is around 104°F/40°C. Keep in mind that you should only use non-chlorine bleach if necessary and do not iron the decorated (printed) areas. If the garments require dry-cleaning, you can use any solvent except the trichloroethylene. Tumble-dry these garments on medium.
The pillowcase itself can be machine washed according to the above mentioned care instructions. However, the pillow instert should only be handwashed.
We use genuine Brother GT-3, water based pigment inks. GT-3 inks are CPSIA compliant and Oeko-Tex™ certified, which means they are safe to print on youth/children’s clothing and reduce environmental waste. Also, GT-3 inks provide a high washing colorfast AATCC rating of 4.
What payment method do you use?
We currently accept payments only through PayPal. All prices are in US dollars.
How to apply a discount code?
Please apply this code in the shopping cart.
ORDERING & SHIPPING
How long do you take to process my order?
Processing time based on product type:
We take about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters etc.) products. Then you should add shipping times on top of that. All digital printable files will be emailed. They will not be shipped.
|USA||3-5 business days via USPS
3-8 business days via FedEx SmartPost
|1-3 business days via FedEx|
|Canada||5-10 business days without tracking||1-5 business days via FedEx|
|Worldwide||10-20 business days without tracking||1-5 business days via FedEx|
Can I cancel/modify my order?
Please note we print every product when it is ordered. We immediately begin processing your order. Please make sure to confirm all order details prior to submitting the order. Please contact us at email@example.com for any questions regarding your order.
RETURNS & EXCHANGES
What is your return and exchange policy?
Since we print every product when it is ordered, we are NOT ABLE to accept returns or sizing exchanges. Please check the sizing chart before choosing a size.
If you received a defective item, we’ll happily replace it. Faulty items will be exchanged for the same type of product in the same size. Please contact us at firstname.lastname@example.org for further information.
How are your downloadable products delivered?
The download will be delivered to you immediately after purchase. The download will be in your account on the website. If you don’t receive your download email contact us at email@example.com.
How long is the download link available?
The download links will expire after 3 downloads or 1 months after the purchase, which ever comes first.
What can I do if I’m having problems with the link?
If you have problems with the link please send us a message to firstname.lastname@example.org and we will be happy to help you.
I lost my files, can you resend them?
Don’t forget to create a back up of the purchased files. If for some reason you lose the files, please email us with the order number to email@example.com.
Do you offer returns and refunds?
Due to the nature of digital products, we are unable to offer refunds or credit.
Can I buy the digital files to offer them in my online store?
No, you may not. In accordance with standard license prohibitions, you may not resell, redistribute, or share these products in whole or in part for any reason; claim these designs as your own; or sell any design digitally or printed on at any online store (including but not limited to Etsy, Ebay, or any online store). Please do not claim these designs as your own.